Shipping & Returns

Fast delivery. Easy returns. No surprises.

Last updated: January 2026.

Shipping Areas & Rates

We deliver across Pakistan. Standard shipping is Rs. 200 nationwide. Free shipping on orders above Rs. 2500.

Delivery Times

Lahore: 1–2 business days
Major cities (Karachi, Islamabad, Faisalabad, Multan, Rawalpindi): 2–4 business days
Other cities & towns: 3–6 business days

Order Tracking

You'll receive a tracking number via SMS or email once your order ships.

Returns Policy

We offer a 14-day return policy. If you're not happy with your purchase:

  • Contact us within 14 days of delivery
  • Product should be at least 90% full
  • Original packaging preferred but not required
  • We'll arrange pickup or you can ship back via courier

Refunds are processed within 5 business days of receiving the returned item, to your original payment method or via bank transfer for COD orders.

Damaged or Wrong Items

If your order arrives damaged or you received the wrong product, contact us within 48 hours with a photo. We'll send a replacement immediately at no cost, no need to return the original.

Exchanges

Different product? We do exchanges within 14 days. Contact us first so we can guide you through the process.

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